Phone answered 24/7 · Virginia Beach, VA and nearby communities

Call 24/7: (757) 665-2121
Lynnhaven River Dry-Out ProsWater Damage Help · Virginia Beach, VA

Does Homeowners Insurance Always Cover Water Damage?

Last updated October 26, 2026

The short answer

What Is Usually Covered

Homeowners insurance typically covers water damage that is sudden and accidental, such as a pipe bursting, an overflowing bathtub, or a leaky roof after a storm. In these cases, the damage to your home's structure and your personal belongings may be included in your policy.

However, coverage is not automatic. Your policy defines what counts as a covered event. For example, if a pipe slowly leaks over months and causes rot, that is often considered a maintenance issue and not covered. Always read your policy's fine print or ask your insurance company directly.

If you experience sudden water damage, document everything with photos and notes. This can help you when you file a claim. Keep receipts for any temporary repairs you make to prevent further damage.

  • Burst pipes or plumbing failures
  • Overflow from sinks, tubs, or appliances
  • Storm-related roof leaks
  • Water damage from firefighting efforts
  • Accidental water discharge from an appliance

What Is Not Covered

Flooding from outside your home, such as rising water from heavy rain, storm surge, or a river overflowing, is generally not covered by standard homeowners insurance. You would need a separate flood policy for that. Also, gradual damage from long-term leaks or poor maintenance is usually excluded.

Sewer backups are another common exclusion. If water backs up through drains, most policies require an additional rider. Review your policy to see if you have that protection.

Knowing these exclusions ahead of time helps you plan. If you live in an area prone to flooding, consider a separate flood policy. For sewer backups, ask your insurance company about adding coverage.

How to Check Your Policy

Start by reading your homeowners insurance policy's declarations page and the sections on exclusions and limitations. Look for terms like 'water damage,' 'flood,' 'sewer backup,' and 'maintenance.' If anything is unclear, call your insurance company and ask for plain-language explanations.

Make a list of specific scenarios you are worried about, such as a burst pipe or a leaky roof, and ask whether they are covered. Write down the answers and keep them with your policy. This helps you avoid surprises later.

Keep your policy documents in a safe, dry place. Know what your deductible is and what your coverage limits are.

  • Read the exclusions section of your policy
  • Ask about flood and sewer backup coverage
  • Note your deductible and coverage limits
  • Keep a home inventory of your belongings
  • Review your policy annually or after major life changes

Steps to Take After Water Damage

If water damage occurs, act quickly to prevent further issues. Turn off the water source if you can, and shut off the electricity if it is safe to do so. Move valuable items to a dry area and remove standing water if possible.

Document the damage with photos and videos. List all affected items and their approximate value. This documentation is useful for your insurance claim and for any professional help you bring in.

Then, contact your insurance company to report the claim. Follow their instructions. You may also want to hire a local water damage pro to assess the extent of the damage and begin drying and cleanup to prevent mold growth.

When to Call a Professional

Some water damage is minor and you can handle it yourself, but significant damage often requires professional help. Water can seep into walls, floors, and structural elements, causing hidden problems. A water damage inspection can identify the full scope of the damage.

Professionals can also help with documentation and cleanup. They have the tools to dry out your home thoroughly and prevent mold. If you need to file a claim, having thorough documentation from a professional can be helpful.

Keep your shutoff valve location written down. That way, you can act fast in an emergency. For serious water damage, consider hiring a local water damage pro to handle the cleanup and repairs.

  • Water has soaked into drywall or insulation
  • Standing water remains after 24 hours
  • You suspect mold growth
  • The damage is from a storm or flood
  • You need help documenting for your insurance claim

Need help right now?

Every hour counts once water gets into floors and walls. One call starts the response.

Call Now (757) 665-2121

Frequently asked questions

Is flood damage covered by homeowners insurance?

No, flood damage from rising water is not covered by standard homeowners insurance. You need a separate flood policy. Check with your insurance company about flood coverage, especially if you live in a flood-prone area.

What should I do if my insurance claim is denied?

If your claim is denied, ask your insurance company for a written explanation. Review your policy to see why the denial was made. You can appeal the decision or contact your state's insurance department for help. You can also consult with a professional, but you cannot be directed to an attorney.

Does homeowners insurance cover mold from water damage?

Mold coverage depends on the cause of the water damage. If the water damage itself is covered, mold remediation may be included, but many policies have limits or exclusions for mold. Ask your insurance company about mold coverage specifically.

Call Now (757) 665-2121