Phone answered 24/7 · Virginia Beach, VA and nearby communities

Call 24/7: (757) 665-2121
Lynnhaven River Dry-Out ProsWater Damage Help · Virginia Beach, VA

What Should I Do in the First 24 Hours After a Flood?

Last updated October 26, 2026

Call Now (757) 665-2121

The short answer

Safety First

Before you step into floodwater, make sure the power is off at the main breaker if it is safe to reach. Floodwater can hide electrical hazards, sharp debris, and sewage. Wear rubber boots and gloves if you have them, and keep children and pets away from the water.

If you smell gas or hear a hissing sound, leave the house immediately and call the gas company from outside. Do not use any electrical devices or light switches until a professional checks the system. If you feel unwell, see a doctor as soon as possible.

  • Turn off electricity at the main breaker if safe
  • Shut off the main gas valve only if you suspect a leak
  • Avoid wading in floodwater whenever possible
  • Wear protective gear like boots and gloves
  • Keep kids and pets out of flooded areas
  • Call emergency services if anyone is injured

Document the Damage

Take photos and videos of every flooded room before you move anything. Capture the water level, damaged belongings, and any structural issues. This visual record helps your insurance company understand the situation and supports your claim later.

Make a written list of damaged items, including approximate age and value if you know it. Keep receipts for any supplies you buy for temporary repairs. Do not throw away damaged items until your insurance adjuster has seen them, unless they are a health hazard.

Remove Standing Water

Standing water can weaken floors and walls and promote mold growth within hours. Use a pump, wet vacuum, or buckets to remove as much water as possible. If the water is contaminated, treat it as hazardous and avoid direct contact.

Open windows and doors to increase airflow, but only if it is safe and the weather allows. Use fans and dehumidifiers to speed up drying. Local water damage pros have commercial-grade equipment for this job, but starting the process yourself helps prevent further damage.

Dry Out Your Home

Remove wet carpets, rugs, and furniture to a dry area if possible. Wet drywall and insulation can hold moisture and lead to mold, so cut away soaked sections about 12 inches above the water line. Dispose of porous items like mattresses and pillows that cannot be cleaned.

Run dehumidifiers and fans continuously for the first few days. Aim for low humidity to discourage mold. If you live in Virginia Beach, you know the humid climate can make drying harder, so act quickly. Professional water damage inspection can identify hidden moisture in walls and floors.

Call for Help

Contact your insurance company as soon as possible to report the flood. Policies vary, and your insurer decides what is covered. Ask about deadlines for filing a claim and what documentation you need to provide.

The pros can handle the heavy work of extraction, drying, and sanitizing. They can also help with drywall repair and flooring removal. For severe flooding, emergency flood cleanup services are often necessary to prevent further structural damage.

  • Call your insurance company to start a claim
  • Ask about coverage for temporary housing
  • Get help with water extraction and drying
  • Request a water damage inspection for hidden moisture
  • Check with local pros about mold prevention
  • Keep records of all repair costs

Water damage does not wait

Phones are answered 24/7 for Virginia Beach and nearby communities.

Call Now (757) 665-2121

Frequently asked questions

Is it safe to enter my flooded home?

Only enter if the power is off and you have protective gear. Floodwater can carry sewage and chemicals, and hidden electrical wires can be deadly. If you have any doubt, wait for a professional to assess the situation.

Should I turn off the electricity myself?

If you can reach the breaker panel without standing in water, turn off the main switch. If the panel is wet or you are unsure, do not touch it. Call an electrician to do it safely.

Can I throw away soaked furniture and carpet?

You can remove them from your home to prevent mold, but do not dispose of them until your insurance adjuster has seen them. Take photos first and keep a list. If they are a health hazard, dispose of them and document what you removed.

Call Now (757) 665-2121